Customer Clicks “Reload”
Reload your frames
30 sec video on page
Written Copy of steps
4 Steps to Reload your frames
Choose your frame shape
The Wrap Arounds
Pick your lens color
Follow up with “Welcome to the Family/Here’s your order”
Your Order has shipped email
Customer pics and review
Can I use non name brand frames?
Yes! As long as the frame touches all sides of the lens!
What’s the average turnaround time?
Each case is unique. We will do our best to communicate with you if it will take longer than our average time of two weeks.
Can you refill all frames?
Not at this time. For a pair of sunglasses to be eligible the frame must touch all sides of the lens. For example aviators would qualify, whereas a Pit Viper frame would not.
What if I need a prescription?
What is the warranty on Reload products?
RLVNT will not accept broken or compromised frames for our Reload program.
What is RLVNT’s Frame Disclaimer?
Who do I contact with additional questions?